Privacy Policy

Vita Nova Pilates

Vita Nova Pilates is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book classes, or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Business Information

Business Name: Vita Nova Pilates
Location: Dubai, United Arab Emirates
Email: Pilatesgirldxb@yahoo.com

2. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Booking and class information

  • Payment-related information (processed via third-party providers)

  • Any information you voluntarily provide through contact forms, emails, or bookings

We do not intentionally collect sensitive personal data unless required to deliver our services.

3. How We Use Your Information

Your information is used to:

  • Process class bookings and payments

  • Communicate with you about schedules, updates, or services

  • Respond to inquiries and customer support requests

  • Improve our website, services, and client experience

  • Comply with legal or regulatory requirements

We only use your data for legitimate business and operational purposes.

4. Payments & Third-Party Services

Payments are processed securely through trusted third-party platforms. Vita Nova Pilates does not store or have direct access to your full payment details.

Third-party providers have their own privacy policies, and we encourage you to review them separately.

5. Cookies & Website Data

Our website may use cookies or similar technologies to:

  • Improve website functionality

  • Analyze website usage and performance

You can disable cookies through your browser settings, though this may affect website functionality.

6. Data Sharing

We do not sell, rent, or trade your personal data.

Your information may only be shared with:

  • Trusted service providers necessary to operate our business (e.g., booking systems, payment processors)

  • Legal authorities, if required by law

All third parties are required to handle your data securely and responsibly.

7. Data Storage & Security

We take reasonable measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal and regulatory obligations

9. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal or operational requirements)

To make a request, please contact us via email.

10. Third-Party Links

Our website may contain links to third-party websites. Vita Nova Pilates is not responsible for the privacy practices or content of external sites.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Continued use of our website or services indicates acceptance of the updated policy.

12. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates, with jurisdiction in Dubai, UAE.

13. Contact

If you have any questions or concerns regarding this Privacy Policy, please contact:

📧 Pilatesgirldxb@yahoo.com